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utilities

Moulton Utilities office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday with offices on the first floor of City Hall (720 Seminary Street). Please contact us if we can be of service in the following areas or if you have a question about the Utility Department.

Requests for new and existing service
Connections and disconnections of service
Changes or up-grades in service
Customer problems
Questions about billing and other services

ESTABLISHING NEW SERVICE

Moulton Utilities application process includes gas, water/wastewater and/or garbage services. A nonrefundable account origination fee is required for gas and water services. Consumer must be at least nineteen (19) years old to sign for utility service. The following information must be provided.

Two forms of identification - Valid driver's license or state identification card and social security card
Copy of lease or rent receipt, if property is not owned
A notarized application is required if it is not signed in person at Moulton Utilities
Authorization is required if an officer of the company does not make application for utility service

Application - Business Commercial

Application - Residential

Bank Draft Plan Authorization

GAS DEPARTMENT

Account Origination Fee -	Business - $150.00
	Residential - $100.00

Tapping Fees -	New Service: (includes up to 300 ft pipe) Residential Inside City Limits $600 tapping fee + $100 originatioin fee = $700
	Residential Outside City Limits $800 tapping fee + $100 originatioin fee = $900
	Business Inside City Limits $700 tapping fee + $150 originatioin fee = $850
	Business Outside City Limits $1,000 tapping fee + $150 originatioin fee = $1,150

Excess Flow Valve (EFV) Customer Notification

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EFVs are designed to shut off the gas flow automatically when the flow exceeds its design limits. A new regulation (49 CFR §192.383) allows customers who meet certain requirements to request an EFV installation. An EFV is installed on the gas service line on your property.

EFVs reduce the risk of fire, explosion , personal injury, and property damage by shutting off the flow of gas automatically if the service line breaks.

If a customer requests installation of an EFV and the load does not exceed 1,000 SCFH and the service line operates at a pressure greater than 10 psig, CI1Y OF MOULTON must install an EFV at a mutually agreeable date.

Typical cost of EFV installation is between $450.00 and $1,000.00. Please contact City of Moulton for an estimate. After installation of an EFV, maintenance and replacement fees may apply. If you would like to know more about EFV installation, please contact City of Moulton at (256) 974-8551 for more information.

WATER DEPARTMENT

Account Origination Fee -	Business - $150.00
	Residential - $100.00

Tapping Fees -	New Service: Residential Inside City Limits 3/4" : $600 tapping fee + $100 origination fee = $700 1" : $700 tapping fee + $100 origination fee = $800
	Residential Outside City Limits 3/4" : $800 tapping fee + $100 origination fee = $900 1" : $1,000 tapping fee + $100 origination fee = $1,100
	New Service Business Inside City Limits 3/4" : $600 tapping fee + $150 origination fee = $750 1" : $700 tapping fee + $150 origination fee = $850
	Business Outside City Limits 3/4" : $800 tapping fee + $150 origination fee = $950 1" : $1,000 tapping fee + $150 origination fee = $1,150

Sewer

Tapping Fees -	Business - $500.00
	Residential - $500.00

Impact Fees -	Business - $5,000.00

PAYMENT POLICY

Notice to Utility Customers Regarding Payments

All City of Moulton utility bills are now due by 4:30 P.M. on the 10th of each month. Should the 10th of the month fall on a holiday, week-end or anytime the utility office is closed, bills will be due the following business day by 4:30 P.M. Penalties will be added to delinquent accounts.

Any bills placed in the drop box after 4:30 P.M. will be credited the following business day. Any bills placed in the drop box after 4:30 P.M. on the 10th of the month will be considered delinquent and penalties will be added.

Utility bills not paid by the 21st day of the month by 4:30 P.M. will be assessed a $50.00 service fee per account. In addition, the service will be disconnected.

In order to have services re-connected, the account shall be paid in full to include the $50.00 service charge.

If an account remains unpaid by the 2nd day of the following month, the
account will be closed. To re-establish service, an account origination fee will be required and any unpaid balance shall be paid.

Any customer or person who presents two checks or two bank drafts for payment of utilities which are returned unpaid within a one (1) year period shall be unable to issue a check for payment on their account for the subsequent twelve (12) month period.

Other Fees:

Temporary Service: $25 per metered service for a 30 day period (does not apply to origination fee)

Tampering Fees - Water or Gas: $150

Any service call that is not utility problem: Regular Hours: $25, After Hours: $50

**All fees paid to Moulton Utilities are non-refundable**

The City of Moulton reserves the right to add additional charges if necssary to be paid due to: Road Bores, Certificates required by the State or other departments etc., but if possible those charges will be given to customers at the earliest point available once they have been determined by the Superintendent/Mayor or parties involved in the process.

CONTACT INFORMATION

Address:
720 Seminary Street
Moulton, AL 35650
Phone: (256) 974-8551

For an after hour gas emergency please call (256) 974-9291, for a water emergency, please call (256) 974-1996.

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